The Rich are Rich for a Reason
The
Rich are Rich for a Reason
©2021 Ross Williams
Like
a growing number of people in today’s world of mandatory, government-imposed
subsistence and poverty, our household is doing quite a lot for ourselves that most
people, until very early last year, would get done professionally. Like get our eggs, a lot of our meat, canned
goods, our beer and wine and cheese. Unlike
most people, however, we’ve been doing it for years. It’s because of the rest of you that we haven’t
found any canning jar lids in over a year.
Thanks a lot, rookies.
We
have chickens for our eggs and sheep for part of our meat, we put up gallons of
tomatoes in all possible forms, and freeze a portion of our garden greens for
later. Last year we had so many apples
that we ran out of recipes before we ran out of ingredients. We’d gone cross-eyed trying to find different
jelly and jam applications for the remaining bazillion apples. Plain apple jelly is boring, and we’d gone
through apple-mint jelly [we have a patch of mint as well], caramel apple jam,
our family-favorite black apple jelly [apple juice and blackberry juice − we
have blackberries, too], and an apple liqueur jelly [a failed experiment
using a liquor cabinet alternative in place of the recipe-suggested brandy].
So
the remaining apples were converted into alcohol. I tried hard cidering some of it [another failed
experiment] and apfelweining another portion of it [worked much better]. Since I‘ve made beer and wine for years it
seemed a natural thing to do. Shortly
after I started this hobby, I asked my wife if she wanted to make cheese… the real way. We’d done the vinegar curdled goat cheese a
number of years ago. It worked, but it
wasn’t “real” cheese.
At
any rate, our supplies of parts for
these self-sufficiency exercises were getting low, and so on January 8th
[in the morning] I went online and ordered some malt extracts − gold and dark −
for my brewery, and some rennet and cultures for my wife’s cheesery. Stock items, all. Just pull from the warehouse, box and
ship. January 8th was a Friday.
Saturday
the 9th I got an email from the beer supply folks that my shipment [two boxes,
40 pounds each] was at the shipper [UPS], and that I would receive an email
from them with tracking information.
Within seconds, I received two emails from UPS, one per box, saying that
they had my order, and they would be arriving the next Thursday, January 14th. I get my beer parts from Minneapolis.
It
was late in the afternoon on the following Monday, January 11th when
I got an email from the cheese people saying that my package was being taken to
the shipper [USPS]. I was also told that
I’d be getting an email from them with tracking information. It took from Friday morning, through Saturday,
[Sunday off − okay, I guess I can understand],
through almost the entire day Monday for them to get an interoffice email from
the online order-taking department to the warehouse/shipping department to put
three small stock items in a 3”x3”x3” box, with the order slip and a wad of padding,
and take it to the post office.
On
the morning of Monday the 11th, UPS tracking showed my beer parts
were leaving the UPS hub in Minnesota. The
cheese parts come from Massachusetts, roughly twice as far from me in suburban
St Lose as Minneapolis is.
On
Tuesday January 12th, UPS tracking showed my beer parts were in the
UPS hub in suburban Chicago. Late in the
afternoon on the 12th, I finally got my tracking email from USPS,
the US post office. It had taken 23 hours
to move from “we at the cheese parts supplier sent this to the post office” to “we
at the post office got your cheese parts”.
I was given no estimated delivery date.
Later that day, it got sent to Stamford Connecticut, suburban New York
City.
By
Wednesday January 13th, UPS had moved my two 40-pound boxes from the
hub in suburban Chicago to their hub in suburban St Lose, while the feather-light
box of animal rennet and cultures managed to make it from Stamford Connecticut a-a-all the way to White Plains New York
− also suburban New York City. A person can crawl from Stamford to White
Plains faster than the USPS can move a tiny box.
On
Thursday the 14th, UPS tracking showed that my combined 80 pounds of
barley syrups were being delivered that day, right on schedule. On the other hand, and in a surprise move
from the post office, the tiny box of cheese parts where the packaging weighed
more than the contents finally managed
to exit the vortex of suburban NYC and find its way to suburban Chicago.
Apparently
all tuckered out from moving 3oz of contents in a 4oz box an entire third of
the way across the continent the day before, it took a full 48 hours to get
from the USPS facility in suburban Chicago to their USPS facility in St Lose
MO. It wasn’t until Friday the 15th
that USPS tracking showed that this package had made it to within 25 miles of
my mailbox. I was given an estimated
delivery date of Saturday the 16th, “before 9PM”.
Nothing arrived on Saturday the 16th, but just after 9PM USPS
tracking informed me that the new
estimated delivery was now Sunday the 17th “before 9PM”. Sunday the 17th came and went with
no cheese parts delivered and indeed USPS tracking erased all mention of
expected deliveries and simply reverted to “we have your stuff in a warehouse.”
I
was expecting nothing on Monday, the 18th − a national holiday − however
late in the day, USPS tracking showed this trivial little box had made it to
the post office in my town. The USPS
apparently works on national holidays. Two
full days to move roughly 25 miles. With
two broken legs you could crawl it faster.
And
then on Tuesday, the 19th, it was finally delivered.
A
number of things went wrong here. The
cheese people advertise this shipment method to be “2-10 day delivery”. I ordered on the 8th and got it on
the 19th. That’s twelve days. Now, one may wish to claim that the delivery was only 9 days, because it
took three days to get the order out of their warehouse and into the grubby,
unionized mitts of the USPS. But that
simply dodges the issue of why it takes three days to pick three stock items
out of their warehouse and stuff it in a little box. Even considering that one of these days was a
presumably non-working Sunday, this is fairly inexcusable. It could have − and should have − been to the
post office by Friday afternoon.
Okay,
sure, the cheese-parts outlet is a “family business” and maybe cousin Irene in
shipping had an all-day root canal on Friday.
What’s the matter with Saturday?
I doubt they’re Jewish, and really
doubt they’d be orthodox. Even if they
were, that leaves their Sundays open. Even if a personal catastrophe hit the
shipping department just as my online order came racing through the fiber
optics on Friday, Monday morning to the post office, minimum.
The next major issue is why it took the post office nearly one-full day − 23 hours − to acknowledge receipt of a package, another day to shuffle between regional hubs in the same damned region, two full days to make the 4-5 hour drive from Chicago to St Lose, followed closely by why it took another two full days to make the 25 mile drive from St Lose to Edwardsville IL. This last leg can’t claim to have been working around a national holiday; that was the day it seems to actually have travelled anywhere. These are five to six days out of the 9-day travel time; there’s no reason it should have taken more than two days and change.
Online
criticism of my beer parts supplier pings the place for being a division of the
Big Brew giant Anheuser-Busch. “Boo,
hiss, commercial beer interests have no place in homebrewing!!” If it’s true they’re owned by AB, then AB is
simply capitalizing on a market niche they’ve driven off by manufacturing
lousy, unimaginative, obscenely over-priced beer. At least it shows foresight. The fact that they provide timely service
with efficient shipping contractors means I’ll continue to get my beer parts
from them.
The
cheese parts place, as a family business, is what I’d prefer to do business
with, all things being equal. But, as
the timeline shows, all things are not equal.
Uninspired order fulfillment combines with the perennially inept and unionized
indifference of the USPS parcel service to drive me, when shopping for future cheese
parts, to Amazon.
Jeff Bezos doesn’t really need more money, but he sure as hell earns it.